Can I exchange my product for something else?
UK and US exchanges: Should you wish to exchange your bag for a different colour or product, please visit our returns portal to process your exchange and receive a return label. Your exchange will be dispatched when your return item is on its way back to us. If you exchange for a higher value item, payment will be due before we dispatch your item.
International: Unfortunately we can’t offer exchanges for international customers. Please follow the return process and place a new order for your preferred product.
My order was a gift can I exchange it for something else?
UK and US exchanges: Please reach out to us at hello@stubbleandco.com so we can help to locate the original order. We can find the order with the email address, name or delivery address of the person who placed the order.
Unfortunately we cannot process any returns or exchanges without locating the original order. All refunds will be processed back onto the original method of payment.
International: Unfortunately we can’t offer exchanges for international customers. Please follow the return process and place a new order for your preferred product.