How do pre-orders work?

Pre-ordering allows you to reserve an item before it’s available. We’re a small company and produce small productions at a time. This ensures we can stay on top of quality control, so sometimes we find ourselves a little short.

Dispatch dates can be found on the product page and your order confirmation email for the pre-ordered item. If you're unsure, please contact us or email us at hello@stubbleandco.com and we can confirm this for you.

When is payment taken for my pre-order?

We take payment when you place your pre-order. Of course, if you change your mind or wish to cancel before your pre-order is fulfilled, that’s not a problem. Get in touch with us and we can change any details.

Can I order other items with a pre-order?

Of course! We’ll hold all items until your whole order can be fulfilled, but get in touch if you’d like the other items sooner.

Will I receive updates on my pre-order?

Absolutely! We’ll keep you informed about any changes to delivery dates so you know when to expect your order.

Can I update the address for my pre-order?

No problem at all - get in touch and we’ll amend this for you.